POINT C

FAQs

Common questions.
Uncommonly compelling answers.

  • Why use Point C if our relocating employees are happy now?

    Employee satisfaction comes down to asking the right questions, and knowing when to ask them: We find that many orgs survey their relocating employees before a move, but not afterwards. And in our advanced user testing, we’ve learned that employees often say they’re satisfied with their relocation arrangements — right up to the moment they hear what their colleagues received, or until they realize what they might have received. Point C fully solves for those very pain points.

  • Is Point C a global solution?

    Point C is designed to fully meet the needs of business, wherever business is done. It supports both domestic and international transfers and assignments, and its full benefit suite is available anywhere. You can even create and offer custom benefit packages by specific location or market.

  • Does Point C offer a full range of relocation benefits?

    Point C is engineered to create nothing short of the perfect employee experience, with more than 70 benefit choices. This includes:

    • Traditional benefits that are nearly universal among relocation policies, such as household goods shipments, temporary housing, DSP services, and more.

    • Innovative hybrid benefits, such as an Airbnb® rental in place of temp housing, or Uber® credits instead of a rental vehicle.

    • Imaginative non-traditional benefits that you won’t often find in standard policies, such as gift cards from a big box retailer, or mattress and box spring purchase and delivery, or even stocking the fridge with essentials.

    Airbnb and Uber are registered trademarks of Airbnb, Inc. and Uber Technologies, Inc., respectively. Plus Relocation LLC is not an agent, promoter, or affiliate of either of these brands, and they are used here strictly for illustrative purposes of example.

  • Does Point C reduce relocation costs?

    It’s a proven fact: Point C raises employee satisfaction while keeping relocation budgets neutral, or even lowering them. You have the flexibility to “turn the dial” at any time, adjusting benefit options and discretely controlling costs as needs may require. Meanwhile, you do away with the complex cost projections and eliminate costly exceptions, so you can steer those dollars toward more worthwhile projects — or materially lower your overall budget.

  • Who’s the Point C care contact for relocating employees?

    From relocation planning through unpacking and all the way through, Point C deploys a global team of experts to guide every employee through relocation, whether across town or across continents. Using the live chat feature, employees receive knowledgeable guidance and personalized help from highly credentialed Point C counselors. And for the most complex situations, Point C team members are available by phone to discuss concerns, review options, and easily handle the unexpected.

  • Is Point C expensive?

    Our experience across industries and companies of every size shows that the costs of implementing Point C is less — many times significantly less — than a company’s annual cost of relocation exceptions. And by working with you on your move volume, system integrations, and relocation partnerships, we can help neutralize your overall relocation spend and in many cases, lower it.

  • Is Point C a company-branded experience for employees?

    Point C is a white-labeled tech platform that does the hard work of creating the perfect relocation experience — and that makes sure that our clients’ mobility, HR, and benefits leaders get all the credit. That’s why Point C tastefully integrates your corporate brand identity and standards into the employee experience: To put your company look & feel out front, and to keep your company (and you) in the limelight.

  • Does Point C integrate with my org systems and requirements?

    Point C is purpose-built technology that integrates with any HRIS system, for companies of any size and in any location. And should you choose to implement Point C while staying with your current provider, Point C’s remarkable capabilities easily integrate with the systems of any relocation management company.

  • Which employee populations can use Point C Jumpstart?

    Point C Jumpstart is designed expressly for the unique needs and requirements of interns and new-grad hires — to respond to their specific generational preferences and behaviors. To these early career staffers, it gives access to curated information, advice, benefits, and more. And to mobility teams, it drains burdensome, time-consuming work out of the usual manual process.

  • What customizations are available with Point C Jumpstart?

    Your Point C Jumpstart site can be branded as unique and specific as your company’s needs and employee population. Your brand and product logo(s), your brand imagery and color palette, your brand vocabulary, tone, and manner: Each can be fully customized and infused throughout the employee experience. To clearly differentiate your company in the battle for top talent.

  • How much does Point C Jumpstart cost?

    Because Point C Jumpstart is engineered as a self-serve model — one that’s appealing and familiar to today’s interns and entry-level populations — its implementation and operation costs are based on volume. That means your company can create a welcoming, differentiated onboarding experience that fits perfectly within budget parameters. And seamlessly within your mobility management.

  • Which employee populations can use Point C Go?

    Point C Go is devised for employees who move on their own, and who are not eligible for a company-sponsored relocation package. It helps ease stress, eliminate distractions, and stay productive — with expert relocation guidance, special discounts, offers, and more. All without adding any expense or staff to your HR or mobility teams.

  • What does Point C Go offer to relocating employees?

    An innovation in employee self-empowerment, Point C Go helps your move-on-their-own population plan and complete their relocations more easily, and more confidently. It organizes their moves into manageable, understandable phases in an easy-to-use online portal — and offers helpful discounts on household goods shipping, temporary storage, vehicle rentals, and much more.

  • How much does Point C Go cost?

    With Point C Go, even the tightest budgets are no longer an obstacle to offering compelling relocation benefits to every employee — because there is no fee for using or offering it. That means you increase your appeal to in-demand talent, boost employee satisfaction, and expand your benefit reach to your entire population. All while leaving your budget untouched, and your mobility team unburdened.